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Our transparent pricing explained.

We like helping people, and to do more of that we’ll share our inner thoughts and influencing factors we use when quoting clients because we want to keep things simple and transparent. We’ll even share some of our past and current client invoices so you can peruse them at your leisure. Of course, client details are redacted, we value privacy too.

3 Main Factors that Influence Pricing

1. The number of users

This seems obvious but it’s a great way of determining the size of the company, and the bigger the size, the more IT is needed for its successful operation. Everything and everyone is connected and in today’s pandemic era, that’s even more true. The number of users gives a good indication of the time you might need in the form of support as well as getting strategic advice that will move your business ahead.

2. The complexity of the technology setup

Imagine being the technician responsible for the maintenance of a space shuttle. The amount of knowledge and experience you will need to fix even the smallest of glitches is vast and when you fix one thing, you might break another to get it done. How will we create a workaround for this? How will it affect the rest of the shuttle and its electronics? The space shuttle is your business and the more things that are going on in it, the higher the risk of things breaking and the more complex it is to fix and maintain systems.

3. The number of Software licenses required

This influencing factor is quite straightforward – the more users that need to use specific software, the more licenses need to be included which increases the price. Typical software licenses extent to software such as Microsoft 365 licensing used by 80% of clients, a good anti-virus software license is a must-have for all clients to provide you with the needed protection against cyber attacks and lasty backup software licensing is also required for most clients.

Amazing service for all clients.

Here’s the best part, whether your business is big or small, you’ll get the same set of foundational services we give to all our clients.
On top of that, we also include strategic advice because we believe IT should be an asset to your business, not a grudge purchase. These foundational services included for all clients are: support, disaster prevention, backup solutions, hosting, cyber security, cloud solutions and on-site support.
You also won’t have to wait longer for a response to a support request because we aim to respond to every request within 60 minutes.
Small Businesses
R2,500 - R4,000pm
3 - 5 Users
Simple
Environment
5-10
Support Calls p/w
For Example
Doctor's Office
Uses Small
Office Antivirus
Mostly Remote
Support Only
Daily Backups
to the Cloud

Sample Invoices

This client uses a hosted email exchange, such as Microsoft 365, which hosts and manages all emails online. Users can access emails via applications on the web, desktop or mobile. Daily backups are made to the cloud and essential protection is provided for their devices. Most support is remote, and site visits only happen as needed. Support calls range from 5 – 10 per week but is not limited to this amount. This client typically makes use of hosted VOIP telephony.
Medium Businesses
R,5,000 - R12,000pm
6 - 10
Users
Moderately Complex
Environment
15 - 20
Support Calls p/w
1 - 2 Onsite
Support Calls p/w
For Example
Attorney's Office
Uses Small
Office Antivirus
Remote Support
& Few Site Visits
Daily Backups
to the Cloud

Sample Invoices

This client has 6 – 10 computers that gets used by admin staff and typically has 1 or 2 on-site servers that host accounting and software such as Pastel or LexPro and file sharing. They use a hosted email exchange, such as Microsoft 365, which hosts and manages all emails online. Users can access emails via applications on the web, desktop or mobile. Daily backups are made to the cloud. A typical client in this range uses a small office antivirus application to provide essential protection for their devices. Most support is remote, and site visits only happen as needed and support calls are unlimited. This client typically makes use of hosted VOIP telephony.

Large Businesses
from R13,000pm
11 - 50 Users
Complex
Environment
Minimum 50
Support Calls p/w
Multiple Onsite
Data Servers
For Example
Training Company
Uses Enterprise
Level Antivirus
Remote Support
& Site Visits
Daily Backups
to the Cloud

Sample Invoices

For our big businesses, an example client would be an agricultural training company or small retail business, financial services, or a medium-sized construction company with 15 or more computers. This client typically has four or more on-site servers hosting accounting, payroll and HR software systems such as Pastel and other industry-specific software. The server is used for central file saving and sharing. For example, they use a hosted email exchange such as Microsoft 365, which hosts and manages all email online. Users can access their email via web-based, desktop, and mobile applications. They use servers that control access to their online business environment and have a firewall that helps them protect against external threats and allows them to filter some content from the internet. Digital and physical assets are stored in the cloud in a secure environment and backed up on-site and daily.

NOTE: These price ranges are only indicative and are not final. Get in touch for an accurate quotation.

Why Intechify?

Imagine having an IT company in your corner that values integrity and transparency. Imagine having IT systems that work without fail, uncovering hidden time-saving tactics and getting advanced IT solutions that improve your business.
At Intechify we believe in doing business in a personable manner by making sure we communicate clearly. We know great IT services can improve your business. Let us take care of the planning, implementation and maintenance of IT systems that grows your business, so you can focus on the bigger picture.