Our transparent pricing explained.
3 Main Factors that Influence Pricing
1. The number of users
This seems obvious but it’s a great way of determining the size of the company, and the bigger the size, the more IT is needed for its successful operation. Everything and everyone is connected and in today’s pandemic era, that’s even more true. The number of users gives a good indication of the time you might need in the form of support as well as getting strategic advice that will move your business ahead.
2. The complexity of the technology setup
Imagine being the technician responsible for the maintenance of a space shuttle. The amount of knowledge and experience you will need to fix even the smallest of glitches is vast and when you fix one thing, you might break another to get it done. How will we create a workaround for this? How will it affect the rest of the shuttle and its electronics? The space shuttle is your business and the more things that are going on in it, the higher the risk of things breaking and the more complex it is to fix and maintain systems.
3. The number of Software licenses required
This influencing factor is quite straightforward – the more users that need to use specific software, the more licenses need to be included which increases the price. Typical software licenses extent to software such as Microsoft 365 licensing used by 80% of clients, a good anti-virus software license is a must-have for all clients to provide you with the needed protection against cyber attacks and lasty backup software licensing is also required for most clients.
Amazing service for all clients.
Environment
Support Calls p/w
Doctor's Office
Office Antivirus
Support Only
to the Cloud
Sample Invoices
Users
Environment
Support Calls p/w
Support Calls p/w
Attorney's Office
Office Antivirus
& Few Site Visits
to the Cloud
Sample Invoices
This client has 6 – 10 computers that gets used by admin staff and typically has 1 or 2 on-site servers that host accounting and software such as Pastel or LexPro and file sharing. They use a hosted email exchange, such as Microsoft 365, which hosts and manages all emails online. Users can access emails via applications on the web, desktop or mobile. Daily backups are made to the cloud. A typical client in this range uses a small office antivirus application to provide essential protection for their devices. Most support is remote, and site visits only happen as needed and support calls are unlimited. This client typically makes use of hosted VOIP telephony.
Environment
Support Calls p/w
Data Servers
Training Company
Level Antivirus
& Site Visits
to the Cloud