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Our transparent pricing explained.

We like helping people, and to do more of that we’ll share our inner thoughts and influencing factors we use when quoting clients because we want to keep things simple and transparent. We’ll even share some of our past and current client invoices so you can peruse them at your leisure. Of course, client details are redacted, we value privacy too.

3 Main Factors that Influence Pricing

1. The number of users

This seems obvious but it’s a great way of determining the size of the company, and the bigger the size, the more IT is needed for its successful operation. Everything and everyone is connected and in today’s pandemic era, that’s even more true. The number of users gives a good indication of the time you might need in the form of support as well as getting strategic advice that will move your business ahead.

2. The complexity of the technology setup

Imagine being the technician responsible for the maintenance of a space shuttle. The amount of knowledge and experience you will need to fix even the smallest of glitches is vast and when you fix one thing, you might break another to get it done. How will we create a workaround for this? How will it affect the rest of the shuttle and its electronics? The space shuttle is your business and the more things that are going on in it, the higher the risk of things breaking and the more complex it is to fix and maintain systems.

3. The number of Software licenses required

This influencing factor is quite straightforward – the more users that need to use specific software, the more licenses need to be included which increases the price. Typical software licenses extent to software such as Microsoft 365 licensing used by 80% of clients, a good anti-virus software license is a must-have for all clients to provide you with the needed protection against cyber attacks and lasty backup software licensing is also required for most clients.

Amazing service for all clients.

Here’s the best part, whether your business is big or small, you’ll get the same set of foundational services we give to all our clients.
On top of that, we also include strategic advice because we believe IT should be an asset to your business, not a grudge purchase. These foundational services included for all clients are: support, disaster prevention, backup solutions, hosting, cyber security, cloud solutions and on-site support.
You also won’t have to wait longer for a response to a support request because we aim to respond to every request within 60 minutes.

Amazing service for all clients.

Here’s the best part, whether your business is big or small, you’ll get the same set of foundational services we give to all our clients.
On top of that, we also include strategic advice because we believe IT should be an asset to your business, not a grudge purchase. These foundational services included for all clients are: support, disaster prevention, backup solutions, hosting, cyber security, cloud solutions and on-site support.
You also won’t have to wait longer for a response to a support request because we aim to respond to every request within 60 minutes.